Privacy Policy
General
At Lets Dreamify, we take your privacy seriously. That's why we've developed this Privacy Policy to outline how we collect and use information from users of our website, as well as any other digital properties that link to this policy (collectively, our "Site"). In this policy, we use the terms "personal data" or "personal information" to refer to any information that meets the definition of such terms under applicable data protection laws.
Our goal with this Privacy Policy is to provide you with a clear understanding of how we collect, use, and disclose information when you use our Site, as well as the choices you have with respect to your information. We encourage you to read this Privacy Policy carefully and to check the "Effective Date" at the top of the page each time you use our Site to ensure you're aware of any changes.
It's important to note that this Privacy Policy is part of our Lets Dreamify Terms and Conditions of Use, which you can review by clicking here.
When you access our Site, you're agreeing to the practices outlined in this Privacy Policy to the extent permitted by applicable law. We collect information submitted by users, information obtained through your interactions with our Site, and other information provided by third-party vendors. We also use various technologies, such as cookies, to collect information about your device and how you use our Site, including the pages you visit.
We're committed to protecting your privacy and will update this policy from time to time as necessary. If you have any questions or concerns about our privacy practices, please don't hesitate to contact us.
Top of Form
Information Submitted by Users
At Lets Dreamify, we collect and store information that you submit to us when you register or make a purchase on our Site, as well as through your interactions with our customer support team, which may include email or virtual chat services. If you provide your email address in these communications, we collect and store that information, along with any other information you provide.
We may use this information for our operational and commercial purposes, such as contacting and identifying you and sending you information about our products, including marketing information, to the extent permitted by applicable law. This is described in more detail in the 'Use of Data' section below.
In addition to the information you provide during registration and purchase activities, we may also ask you to provide certain information while using our Site. We may use this information for similar purposes, including contacting and identifying you and sending you information about our products, to the extent permitted by applicable law.
The information we may collect through user submissions includes:
- Email address
- First name and last name
- Phone number
- Address (City, State, Province, ZIP/Postal code, Country)
We value your privacy and are committed to using this information responsibly. If you have any questions or concerns about the information we collect, please don't hesitate to contact us.
Data Collection and Use of Cookies, Pixels, and Third-Party Services
We collect data through user visits, interactions, and activities on our website. To improve our visitors' experience, we use cookies, pixels, and similar online technologies that gather information on visitor behavior. Cookies are small text files sent by a web server and stored on your device, either temporarily (session cookies) or permanently (persistent cookies). We also use pixels to associate particular online activities with a browser or device, such as understanding that a device has visited a specific page of our website or the total number of unique visitors to a page.
Our use of cookies, pixels, and similar technologies serves various purposes, including customizing user experience, tracking user activities on our website, Tailored Advertising, fraud prevention and detection, and other security purposes. While not all cookies we use are strictly necessary to access our website, disabling cookies may result in certain parts or features of our website not functioning correctly. To manage your cookie preferences, please refer to the help menu of your web browser or explore the customer support sections of your web browser.
We also collect passive data concerning users' devices and how they access and use our website (Usage Data), including their IP address, browser type and version, pages visited, time spent on pages, interactions with pages, location data, and diagnostic data. We may use this Usage Data to provide, maintain, and improve our website, products, and services, including enhancing user experience and strengthening website security.
We may use third-party vendors, including third-party advertising, marketing, and data service companies that control the collection of Personal Data on our website (Third-Party Controller Personal Data). Such vendors may use Third Party Controller Personal Data for their own purposes, including providing, maintaining, and improving their own services, measurement and analytics, Tailored Advertising, and other customization purposes, as well as fraud prevention and detection and other security purposes.
We also uses third-party services to advertise our products and services to users who have visited our website. We and our third-party vendors use cookies, pixels, and similar technologies to collect and process information about users' activities across time and services for the purpose of associating different devices and delivering relevant Tailored Advertising and/or other content. We may also upload customer lists to third-party vendors to have customized ads served to people who have visited our website (Matched Ads).
Third-Party Information and Marketing
We may receive information about you from third-party sources, which we may use in conjunction with the data we collect from you. This information may be utilized for operational and commercial purposes, including marketing and advertising, such as sending you details about our products and services, and engaging in advertising campaigns, including Tailored Advertising.
Use of Data by the Company
The Company uses the information it collects and receives from customers and potential customers for various operational and commercial purposes. These purposes include:
Product, service, and contract fulfillment:
This involves managing, performing, and administering contracts with customers and providing customer support.
Quality assurance and supply chain management:
The information collected assists in making buying decisions and managing the supply chain.
Site performance and administration:
The information collected helps to measure and analyze the number of visitors to different sections and pages of the Site, improve usability and performance, and prevent fraud.
Marketing and advertising:
The Company uses the information to send marketing information about its products and services to consumers and engage in advertising, including Tailored Advertising.
Other communications with customers:
The Company may also use the information to communicate with customers for various purposes.
Internal financial, employment, and administrative purposes:
The Company may use the information for its internal financial, employment, and administrative purposes.
Compliance with legal/regulatory obligations:
The Company may use the information to comply with legal and regulatory obligations.
Retention of Personal Data
Lets Dreamify will retain your Personal Data only for as long as is reasonably necessary for the purposes set out in this Privacy Policy. The criteria used to determine the retention periods include:
- how long the Personal Data is needed to provide our products and services (including in connection with our guarantees) and operate our business;
- the type of Personal Data collected; and
- whether we are subject to a legal, contractual or similar obligation to retain the data (e.g., mandatory data retention laws, government orders to preserve data relevant to an investigation, or data that must be retained for the purposes of litigation or disputes). In accordance with and subject to the above, and subject to any rights you may have under applicable law:
Lets Dreamify may retain certain types of Personal Data for various reasons as follows:
Purchase-Related Data: Lets Dreamify may retain the Personal Data required in connection with any purchases made from us ("Purchase-Related Data") indefinitely. We may need this information for the purpose of providing our guarantees, such as our lifetime Happiness Guarantee.
Third-Party Controller Personal Data: Personal Data collected by third-party controllers may be retained by them according to their own privacy policies.
Volunteered Personal Data: Personal Data directly provided to Lets Dreamify by you, such as when you sign up for our email, text, or other direct marketing, may be retained indefinitely ("Volunteered Personal Data"). However, you may request to delete your Volunteered Personal Data by emailing us at privacy@letsdreamify.com with the subject line "Delete My Volunteered Data" or by using our privacy web form, available by clicking HERE. Please note that we may need to retain certain Personal Data, including Purchase-Related Data, even if you request its deletion.
Other Personal Data: Lets Dreamify may retain other types of Personal Data that are not Purchase Related Data or Third-Party Controller Personal Data for as long as we reasonably need it (e.g., to strengthen the security of our Site or if we are legally obligated to retain such data) before it is erased, de-identified, or aggregated.
Data Protection Measure and Cross-Border Data Transfer
Data security is a top priority for Let's Dreamify, but it is important to note that no method of electronic storage or transmission is completely secure. While we take reasonable and appropriate measures to protect your information, we cannot guarantee its absolute security. We will implement reasonable and appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Your information, including Personal Data, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction, including in the United States and Canada, where data protection laws may differ from those in your jurisdiction. However, we will not transfer your Personal Data to an organization or country unless there are adequate controls in place, including with respect to the security of your Personal Data.
If you are located outside of the United States or Canada and provide information to us, please note that such information, including Personal Data, may be sent to, and processed in, the United States, Canada, and/or other countries. By providing us with your Personal Data, you consent to such transfers to and subsequent processing in such countries (including the United States and Canada), which your country may not consider to provide adequate privacy protections. You may withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before such withdrawal.